For GM franchised dealers · Chevrolet · GMC · Buick · Cadillac
Know your chargeback number
before GM does.
Every warranty RO from the last 90 days, checked against GM's own policies and procedures. Every exception with GM's sentence next to it. Five days. $2,500 a store. Free if the number is under $7,500.
Export 90 days of warranty ROs from CDK, Reynolds, Dealertrack or Tekion. We send the checklist.
Every RO against GM's warranty audit checklist, the 53 requirements in bulletin 23-NA-154. Rules are code, so the same RO always gets the same answer.
Your chargeback number in 5 days, by rule, advisor and technician, with GM's sentence on every exception and a fix-it list.
In the one GM warranty audit on the public court record, the first chargeback was $114,178, and $98,000 of it was job cards lacking required information or an authorized signature. The full audit that followed came to $656,033.
Mall Chevrolet v. General Motors, U.S. Court of Appeals for the Third Circuit, April 2024A chargeback comes out of service gross, and at many stores out of the tech's, the advisor's and the manager's pay. It is everyone's number.
Chargeback Exposure Audit
$2,500 per rooftop, one time
- Every RO for 90 days, not a 20–50 RO sample
- Every exception with GM's sentence next to it
- Report in five business days
- No charge if under 3× the fee is flagged
Audit Shield
$1,500 per rooftop per month
- Every RO checked before submission
- Weekly exposure report and fix-it queue
- Bulletin Watch for rule changes
Recovery
25% of recovered, nothing upfront
- Underclaimed labor, diag and parts
- Claims rejected under the wrong program
- A person approves every filing
What GM's warranty audit checks
GM's own 8 points, from bulletin 23-NA-154 (May 2024), public via NHTSA. All 53 requirements, with GM's sentence for each →
Book a Chargeback Exposure Audit
Tell us about the store. The export checklist goes out the same day.
Founding price $1,500 for the first 10 rooftops.
- Never files anything. It drafts, cites, and a person decides.
- Every finding replays. RO line, rule, arithmetic. Same inputs, same number.
- Your data stays yours. Isolated per dealer, never trained on, or run it on your VM. Security →