Pricing
Priced against one chargeback, not against your processor
A failed warranty audit is routinely a five-figure chargeback. Outsourced processing runs 2–4 % of warranty gross a year. Both of those numbers are bigger than anything below.
Chargeback Exposure Audit
$2,500/rooftop
Founding price $1,500 for the first 10 rooftops.
- 90 days of warranty ROs
- All 53 rules in GM 23-NA-154
- Cited exception report + fix-it list
- Exposure by rule, advisor, technician
- Coverage table: every RO accounted for
- 30-minute walkthrough
- No charge if flagged exposure is under 3× the fee
Audit Shield
$1,500/rooftop/month
Group pricing from 5 rooftops. Audit fee credited against month one.
- Every RO checked before the claim is submitted
- Weekly exposure report to the service manager
- Fix-it queue: add the approval, correct the punch, re-check
- Bulletin Watch: new and revised GM policy bulletins with the changed obligations
- Conformance score per store, per advisor, per tech
- Runs on our isolated environment or your VM
Recovery
25% of recovered
Nothing upfront. Zero chargebacks can mean under-claiming; this is the other half of the number.
- Labor claimed below the published time
- Diagnostic time and parts left off the claim
- Claims rejected under the wrong program, still inside the filing window
- Open programs and extensions never performed on eligible VINs
- Duplicate submissions flagged before they become a chargeback
- Every packet cited; a person clicks send
The arithmetic
A rooftop with $2 M in warranty gross
| Line | Typical today | With Audit Shield |
|---|---|---|
| Outsourced processing at 2–4 % of warranty gross | $40,000–80,000 / yr | unchanged (we do not process) |
| One GM audit on the public record | $114,178 first chargeback, $656,033 after the full audit (Mall Chevrolet v. GM, 2024) | documentation gaps caught before submission |
| Audit Shield | — | $18,000 / yr |
| Underclaimed labor, diag and parts (2–10 % of warranty gross, industry range) | left on the table | recovered at 25% contingency |
Processing-fee range from dealer forums (DealersEdge); underclaim range from industry practitioners; chargeback figures from the Third Circuit opinion in Mall Chevrolet v. General Motors (2024). Your report replaces them with your own numbers.
Dealer groups
One agreement for N rooftops, one report per store and one roll-up for the fixed-ops director. Group pricing on Audit Shield from 5 rooftops. Talk to us with the rooftop count.
Warranty processors and 20-groups
Verification beside your keying, white-labelled or referred. We are looking for two channel partners this quarter. Email us.